Ted’s Total Care Packages vs Camera Warranty & Insurance

28/02/2020 8:32 AM


Camera insurance, manufacturer’s warranty, or Ted’s Total Care Package - which is best for you?


For many photographers, their digital camera and photography accessories are among their most prized possessions. This is completely understandable: After all, camera gear is a significant financial investment, and tends to gain sentimental value over the years. 

Thankfully, there are plenty of options for camera protection on the market. From camera insurance to manufacturer’s warranty, there are many ways to look after your camera and keep it in top condition for as long as possible. But what’s the difference between the types of protection, and which is right for you? Read on to learn about the difference between camera warranty and insurance and see why Ted’s Total Care Packages could be the right solution for you.


Manufacturer’s Warranty

All cameras purchased through Ted’s and other reputable retailers are sold with a manufacturer’s warranty that typically lasts between 1 and 5 years. The exact scope of coverage varies slightly between brands, but Nikon, Sony, and Canon DSLR camera warranty policies - as well as those of other major brands - cover technical support, firmware upgrades, and some repairs for the specified periods. 

Although manufacturer’s warranty policies offer a good baseline of protection, they do have limitations. Damage caused by accidents, electrical faults, moisture, and normal wear and tear, leaking batteries, and damage sustained during shipping and transit are all common warranty exclusions.

Notably, manufacturer’s warranty will be void if cameras are not purchased through authorised retailers - yet another reason to avoid Grey Market Stock!

Ted's TCP vs camera warranty & Insurance

Camera Insurance

Because many manufacturer’s warranty policies have a somewhat limited scope, photographers often choose to pair these with camera insurance. There are several different types of insurance available for cameras, and your budget and specific needs will help you choose which is right for you. The most common types of camera insurance are:

  • Contents insurance as part of a combined home and contents policy;

  • Portable contents insurance, which typically covers loss or damage in Australia or New Zealand, with limited coverage in other overseas locations;

  • Travel insurance, which provides a basic level of cover for damage, loss, or theft of personal belongings including cameras; and

  • Specialised camera insurance, which covers the value of the camera and specified accessories.

Ted's TCP vs camera warranty & Insurance

Learn more about the different types of insurance here

Similar to most camera warranty policies, camera insurance usually comes with a range of exclusions. For example, you may not be covered if your camera is stolen while you’re travelling, or if it sustains water damage while stowed in your adventure photography kit. Because of this, many policyholders often find that they don’t get value for money on their camera insurance policy.


Ted’s Total Care Packages

If you’re looking for a way to protect your camera that offers value for money and wide coverage, our Total Care Packages could be your best bet. Ted’s Total Care Packages give you access to our expert camera repair service in the event of a fault or defect during the specified period.

Our Total Care Packages also include a complimentary annual camera check up at any of our 19 stores, priority repair service, and a loan camera for the duration of any repairs. We’ll even clean one of your mirrorless or DSLR camera lenses for free during the coverage period.

Ted’s Total Care Packages are available for video and compact cameras, drones, mirrorless and DSLR cameras, and secondhand cameras purchased from our range. We also offer protection for selected camera accessories, with 5-year packages for camera lenses and flashes and 4-year packages for drones and gimbals. Simply add your chosen Total Care Package to your cart when you buy a camera or eligible accessories online or in-store, and you’ll be covered for 2, 4, or 5 years - all for a single one-off payment.

Ted's TCP vs camera warranty & Insurance

Get peace of mind with a Ted’s Total Care Package

Protect your photography gear and enjoy our signature customer service with a Ted’s Total Care Package. Our packages offer outstanding value for money and ensure that your equipment stays in top-notch condition for as long as possible. 

Access expert camera repair services, priority treatment, and a range of other benefits without worrying about payment installments or a long list of exclusions. Purchase a Ted’s Total Care Package online or head into your local Ted’s Cameras store to find out more today!

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