Camera Repairs & Sensor Cleaning Services Australia
Expert Camera Repair at Ted's - All Brands Welcome
When your camera gear needs professional attention, trust the experts at Ted's Cameras. Our qualified technicians repair cameras, lenses, flashes, and accessories from all major brands - whether your equipment is under warranty or a treasured family heirloom.
Our repair services:
- Camera and lens repairs (all brands)
- Professional sensor cleaning
- Memory card data recovery
- Warranty and out-of-warranty repairs
- Door-to-door service (eligible products)
How Camera Repairs Work
Simple 4-step process:
- Drop off your equipment at any Ted's store
- Receive confirmation when it arrives safely at our repair center
- Get your quote via email from our qualified technicians
- Approve and wait - repairs completed within 2-3 weeks
Free door-to-door service available for Nikon and Sony warranty repairs (consumer models only - call for professional equipment options).
Professional Sensor Cleaning
Dust spots ruining your photos? Get a professional sensor clean.
Heading on holiday or shooting an important event? A clean camera sensor means sharp, dust-free images every time. Our trained technicians use professional equipment in a safe, clean environment to keep your camera performing at its best.
Sensor Cleaning Pricing:
- Express service (same day if dropped before 3PM) - $149.95
- Standard service (overnight) - $99.95
Available at all Ted's stores nationwide
Memory Card Recovery Service
Lost your photos? We can help.
Accidentally deleted precious images or dealing with a corrupted memory card? Don't panic. Our advanced recovery software can retrieve damaged, corrupted, or deleted photos from most memory cards.
Memory Card Recovery - $129.95
Includes recovery of as many images as possible, burned to DVD.
Available at all Ted's stores
Submit Your Repair Request
Ready to get your camera repaired? Fill out our online form.
After submitting, you'll receive an email with a repair form to print and include with your equipment. You can then drop off at any Ted's store or mail it to our repair center.
Note: Out-of-warranty items will incur the $99.95 assessment/quote fee.
Questions? Contact your nearest Ted's store - our team is here to help.
Frequently asked questions
How much does camera repair cost?
Warranty repairs are free if your equipment is covered by manufacturer warranty or Ted's Total Care Package.
Out-of-warranty repairs have a $99.95 quote fee, which covers professional assessment and a detailed repair estimate. If you approve the repair, this $99.95 is deducted from your final cost - so you only pay for the actual repair work.
Common out-of-warranty situations include water damage, physical damage, or equipment past its warranty period.
How long does camera repair take?
Most repairs are completed within 2-3 weeks after you approve the quote.
Timeline breakdown:
- We confirm safe arrival at our repair center (email notification)
- Our technicians assess and send you a detailed quote
- Once you approve, repair work begins
- Equipment returned to your chosen Ted's store in 2-3 weeks
Complex repairs may take longer - we'll keep you updated throughout the process.
What camera brands do you repair?
We repair photography equipment from all major brands, including Canon, Nikon, Sony, Fujifilm, Olympus, Panasonic, and more.
Equipment we service:
- DSLR and mirrorless cameras
- All types of lenses
- Flashes and speedlights
- Camera accessories
- Vintage and heirloom cameras
Not sure if we can repair your specific item? Contact your local Ted's store with the brand and model details.
Do you repair out-of-warranty cameras?
Absolutely! We repair cameras and lenses regardless of warranty status.
Whether your equipment is past its warranty period or has damage not covered by warranty (like water damage or drops), our qualified technicians can assess and repair it.
The process:
- Pay $99.95 assessment fee
- Receive detailed repair quote
- Decide if you want to proceed (no obligation)
- If yes, the $99.95 is deducted from your repair cost
What is sensor cleaning and do I need it?
Sensor cleaning removes dust and debris from your camera's image sensor - the part that captures your photos.
You need sensor cleaning if:
- You see dark spots in the same place on multiple photos
- You're preparing for an important trip or event
- You regularly change lenses (increases dust exposure)
- You haven't had it cleaned in 6+ months of regular use
Why it matters: Even tiny dust particles create visible spots on your images, especially at smaller apertures (like f/16 or f/22). Professional cleaning eliminates these spots for crystal-clear photos.
Our pricing:
- Same-day service (drop off before 3PM): $149.95
- Overnight service: $99.95
Can you recover deleted photos from my memory card?
Yes! Our memory card recovery service can retrieve photos that have been accidentally deleted or lost due to card corruption.
What we recover:
- Accidentally deleted photos
- Files from corrupted cards
- Images that won't open or display errors
How it works:
Bring your memory card to any Ted's store. We'll use advanced recovery software to retrieve as many images as possible and provide them to you on DVD.
Cost: $129.95 (includes all recovered images on DVD)
Important: Stop using the card immediately after data loss - continued use reduces recovery success rates.
Is door-to-door repair service available?
Yes! Free door-to-door repair service is available for Nikon and Sony products under warranty.
We provide free, insured nationwide freight - your camera is collected from your home or office, repaired, and returned directly to you.
Eligibility:
- Nikon warranty repairs (consumer models)
- Sony warranty repairs (consumer models)
Not eligible: Professional camera bodies require separate insurance arrangements - please call your local Ted's store before sending professional equipment.