Extra Information

Answers to common questions are covered in this Extra Information section.  It includes delivery method and time estimates, shipping costs and return policies plus information about the standard repair process, the Tourist Refund Scheme and the difference between Australian Warranty products versus Grey Market items.   

This section also includes how to update and view your account. Don't forget that should any information be missing or unclear you can contact us on 1300 768 833. Should you require any clarification on Ted's Privacy Policy, the Terms of Use of the website or either of  the Ted's Guarantees please see the appropriate links on the left.